Privacy Policy

Reco Manpower (“Reco”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of our clients, candidates, partners, and website users in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) where applicable.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data.

1. Who We Are

Reco Manpower is a specialized HR and workforce solutions provider based in Vietnam, delivering services including Headhunting, Staffing, Employer of Record (EOR), Payroll, BOT model, and HR Outsourcing for local and international businesses.

Registered Office: Song Da Building, Pham Hung St., Tu Liem Ward, Hanoi, Vietnam

For privacy-related inquiries, please contact:[email protected]

2. Personal Data We Collect

Depending on the nature of your interaction with Reco, we may collect the following categories of personal data:

For Clients & Partners:

  • Full name
  • Email address
  • Phone number (including WhatsApp or other messaging apps)
  • Company name
  • Job title
  • Business-related requirements and project information

For Candidates:

  • Full name
  • Contact information
  • CV/resume and employment history
  • Educational background
  • Salary expectations
  • Identification documents (where legally required)
  • Tax and social insurance information (for Payroll/EOR services)

For Website Users:

  • IP address
  • Browser type and device information
  • Cookies and usage data
  • Form submission information

3. How We Collect Data

We collect personal data through:

  • Website contact forms and registration forms
  • Job application submissions
  • Newsletter subscriptions
  • Direct communication via email, phone, LinkedIn, or messaging apps
  • Business meetings, events, and webinars
  • Referrals
  • Analytics tools (such as Google Analytics or similar technologies)

4. Purpose and Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Consent (e.g., marketing emails, candidate profile storage)
  • Performance of a contract (e.g., recruitment, EOR, Payroll services)
  • Legitimate interest (e.g., business communication, talent sourcing)
  • Compliance with legal obligations (e.g., labor law, tax, social insurance requirements)

We use personal data for the following purposes:

  • Responding to inquiries and service requests
  • Matching candidates with suitable job opportunities
  • Delivering recruitment, staffing, payroll, and EOR services
  • Managing employment-related documentation
  • Sending newsletters or updates (with consent)
  • Improving our website and service quality
  • Ensuring system security and preventing fraud

5. Data Sharing and Third Parties

Reco Manpower does not sell personal data.

We may share personal data with:

  • Clients for recruitment or staffing purposes (with candidate consent where required)
  • Payroll providers, banks, insurance providers (for employment-related processing)
  • Trusted service providers under confidentiality agreements (e.g., CRM systems, cloud hosting)
  • Government authorities or regulators where required by law
  • All third parties are required to process personal data in compliance with applicable data protection laws.

6. International Data Transfers

Where personal data is transferred outside Vietnam or the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs)
  • Data Processing Agreements (DPAs)
  • Confidentiality agreements
  • Internal data protection policies

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill recruitment or service-related purposes
  • Comply with contractual obligations
  • Meet legal, tax, and labor law requirements
  • Candidate profiles may be retained for future job opportunities unless a deletion request is received.

8. Your Rights

Depending on applicable law (including GDPR where relevant), you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (“right to be forgotten”)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

  • Secure servers and encrypted data transmission
  • Access control and authentication mechanisms
  • Confidentiality agreements with employees and partners
  • Regular internal reviews and security assessments

10. Cookies

We use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve service performance

You may manage cookie preferences through your browser settings. Additional details are available in our Cookie Policy.

11. Updates to This Policy

Reco Manpower may update this Privacy Policy from time to time. The most recent version will always be published on our website with the updated effective date.